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Contact Us →Quick answers to the most common questions about uploading, distributing, and managing payslips.
Read FAQ →Go to Load Data, drop your PDF batch file, set the Pay Period End (PPE) date and year, and click Upload. The system will extract and map each payslip automatically.
A single PDF containing all payslips, with the Employee ID visible in each payslip's text. Format: PDF/A-1b. Maximum size: 200MB per batch.
Each payslip PDF is encrypted with AES-256. The password is the employee's Employee ID number — the same ID used to identify them in the system.
The Compatibility Test flags missing or invalid emails before distribution. You can fix them directly from the test results screen, or update the employee record in Employee Management.
Yes. Use Express Distribution for a single employee, or Custom Distribution in Bulk Processing to select specific employees or departments.
Employees receive an email with their password-protected payslip attached. They can also log in to the Employee Portal at any time to view and download all historical payslips.
Yes. Prepare a CSV or Excel file with columns for Employee Number, Full Name, Email, Temp Password, Phone Number, Department, and Job Title. In the sidebar go to Administration → Users & Roster, then click the Import / Sync tab. Drop your file onto the upload area and click Import Employees. Records are created or updated automatically — re-uploading the same file is safe.
By default, payslips are retained for 7 years in line with PNG compliance requirements. System Administrators can adjust this under System Administration → Data Retention.